Contact & enquiries
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Frequently asked questions
Where is AL MANARAH GLOBAL SERVICES based?
Our business address is No. 13, Adjame Bromakote, à proximité de l’école Saint Bernard, Abidjan, Côte d’Ivoire. The company is registered in Nigeria with the CAC (RC 9306173). We do not have other physical offices.
Do you serve customers from other African countries?
Yes, subject to your nationality, country of residence, destination and the rules in force. Contact us with your details and we will assess your case.
Can you guarantee visa approval?
No. Visa decisions are made only by the relevant authorities. We can help you prepare a complete application, but we cannot guarantee approval, entry or processing time.
Do you issue Hajj permits or visas directly?
No. Hajj registration and visas go through the Saudi authorities, national Hajj authorities and approved operators. We assist and confirm in writing who is responsible for each step.
When should I pay?
Only after you have received a written quotation (included services, exclusions, payment schedule, cancellation and refund terms) and official payment instructions. Always ask for a receipt.
Can I send my passport through this website?
No. This website does not accept documents. When documents are needed we will give you an approved secure channel.